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*24000$aCustomer identity and dysfunctional behaviors$_176272900
*24510$aCustomer identity and dysfunctional behaviors :$bthe case of impoliteness$cHuy Quoc Tran
*264 1$bUSN School of Business, University of South-Eastern Norway$c2021$aDrammen
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*4901 $aDoctoral dissertations at the University of South-Eastern Norway$vno. 114$x2535-5244
*500 $a"A PhD dissertation in marketing management" - Tittelsiden
*502 $aAvhandling (ph.d.) - Universitetet i Sørøst-Norge, Drammen, 2021
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