The role of organization culture in service operation : effects on customer satisfaction and employees' affective outcomes
Torvald ØgaardØgaard, Torvald
Bok Engelsk utgitt 1999
Ledig
- Automatlager: 1 av 1 ledig
*001780285 *00520230401181844.0 *007ta *008150304s1999 no# 000 0 eng *00901412cam a2200349 c 4500 *015 $a0010575$2nbf *019 $bl *020 $a8299508401$qh. *035 $a(EXLNZ-47BIBSYS_NETWORK)999913885184702201 *035 $a(NO-LaBS)14142289(bibid) *035 $a(NO-TrBIB)991388518 *035 $a991388518-47bibsys_network *040 $aNO-OsNB$bnob$ekatreg *042 $anorbibl *044 $cno *080 $a65.01:316.7 *080 $a658.818 *080 $a658.818$2UDC Medium edition *08274$a658.81$qNO-OsNB$24/nor *1001 $aØgaard, Torvald$0(NO-TrBIB)48668$_21317600 *24514$aThe role of organization culture in service operation :$beffects on customer satisfaction and employees' affective outcomes$cTorvald Øgaard *260 $aBergen$b[T. Øgaard]$c1999 *300 $a198 s.$bfig.$c30 cm *502 $aAvhandling (dr. oecon.) - Norges handelshøyskole, Bergen, 1999 *533 $aElektronisk reproduksjon$b[Norge]$cNasjonalbiblioteket Digital$d2018-06-20 *653 $aservicenæringer$ahotelldrift$aorganisasjonskultur$akundebehandling$_105357700 *7760 $tThe role of organization culture in service operation : effects on customer satisfaction and employees' affective outcomes$w991028169054702201 *85641$3Fulltekst$uhttps://urn.nb.no/URN:NBN:no-nb_digibok_2018062048118$yNettbiblioteket$zDigital representasjon *901 $a90 *913 $aNorbok$bNB *917 $ad *999 $aoai:nb.bibsys.no:999913885184702202$b2021-11-14T20:49:26Z$z999913885184702202 ^