*0011737763
*008990608s1999    xx#           000 0 nob
*019  $bk
*08230$a380.145
*100  $aTønnessen, Eva$_132505300
*245  $aDen glemte servicen
*300  $aS. 14-15 : ill.
*520  $aOm kombinasjonen IT, ledelse og service
*650  $aService$2norart$_71525900
*773  $tComputerworld$gÅrg. 17, nr 26 (1999)$x1501-6595$w(NO-LaBS)292649(tnr)
*999  $z9900252927$anorart:9900252927
^