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*1112 $aIFLA Satellite Meeting$0(NO-TrBIB)90902624$_69113100
*24510$aPerformance measurement and quality management in public libraries :$bproceedings [of the] IFLA Satellite Meeting Berlin, 25-28 August, 1997$c[edited by Peter Borchardt and Ulla Wimmer]
*260  $aBerlin$bDeutsches Bibliothekinstitut$c1998
*300  $a260 s.$btab
*4901 $aDbi-materialien$v168
*500  $aAv innholdet: Quality management activities in a public library / Frode Bakken
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*7001 $aBorchardt, Peter$0(NO-TrBIB)1082098$ered.$_69113300
*7001 $aWimmer, Ulla$0(NO-TrBIB)2008302$ered.$_69113400
*70012$aBakken, Frode$d1950-$0(NO-TrBIB)10011755$tQuality management activities in a public library$_69113500
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